Shipping Policy
FREE U.S. SHIPPING ON ORDERS OF $50 OR MORE.
Our San Francisco Japantown shop is open
Wednesday - Sunday, 12pm - 6pm.
Closed Mondays and Tuesdays.
NOTICE: We will be closed Wednesday, April 23 through Friday, April 25.
There will be a pause on shipping from April 20 through April 27.
Saturday, April 19 at 4:00pm is the deadline to place an order.
Thank you for your understanding!
At ChaTo, we strive to make your personal journey through Japanese tea uniquely enjoyable. We partner with small producers of premium Japanese loose leaf teas and matcha powders that our own family loves, and we hope you will, too.
Update 04/04/25:
Matcha Nishio and Matcha Kimikura are sold out. Matcha Kimikura has been reordered and is expected to arrive later this month.
Kyoto Matcha from Kimikura is coming in lieu of Matcha Nishio. It is a high grade matcha that is good for ceremony as well as daily drinking.
We will make an announcement on our socials as soon as they arrive!
Thank you for your patience!
THREE NEW MATCHA POWDERS THAT YOU WILL LOVE!
This seasonal favorite from Kakegawa City, Shizuoka is back in stock! It's fragrant and mild, and tastes good cold brewed!
The CHASTA Teapot in a ChaTo drawstring bag! The teapot is made of BPA-free Tritan that is lightweight, durable, heat resistant, and dishwasher safe. It doesn't absorb odors, making it versatile for not only making all types of teas, but also for coffee, sauces, dressings, and more. It was created without a handle for easy storage and comes with two removable strainers. The ChaTo bag makes traveling with the teapot easy, and it's a fun way to present it as a gift.
The Family
ChaTo is run by a family whose love for tea has been passed down through the generations. Their passion stems from fond childhood memories of drinking sencha with their grandmother. Recognizing the void for a brick and mortar Japanese tea shop in Japantown, they set out to make authentic, good quality products accessible to the community. They enlisted the help of one of their mothers, a business owner with more than four decades of experience with Japanese pottery, including tea ware. Since 2016, ChaTo has been providing Japanese tea brewing essentials for beginners, experts and everyone in between.
This kyusu is over 45 years old. Sachiko's grandmother used to make tea with it, and it's still used at the shop today.
.png)
Our Tea Selection
We partner with small tea producers in Shizuoka, Kagoshima, Uji and Fukuoka. They supply our collection which includes Benifuuki Black and Green Tea, Genmaicha with Matcha, Gyokuro, Houjicha, Matcha, Japanese Oolong Tea, and Sencha.
